/* Fidelización: informes de Retención y Satisfacción, «Para llamar» y Marketing › Fidelización */
.fid-pagina .est-kpis { margin-bottom: 14px; }
.fid-bloque { background: var(--surface, #fff); border: 1px solid var(--border, #e5e7eb); border-radius: 12px; padding: 16px 18px; margin-bottom: 14px; }
.fid-bloque .ct-tabla { box-shadow: none; border: 1px solid var(--border, #e5e7eb); margin: 0; }
.fid-ayuda { font-size: 12.5px; color: var(--ink-l); line-height: 1.5; margin: 0 0 12px; }
.fid-banner { background: var(--yellow-l, #fff8e1); color: #8a5a00; border-radius: 10px; padding: 10px 14px; font-size: 13px; margin-bottom: 12px; }

/* Embudo por sesiones */
.fid-emb-fila { display: grid; grid-template-columns: 92px 1fr 110px; align-items: center; gap: 10px; margin: 7px 0; font-size: 13px; }
.fid-emb-lbl { color: var(--ink-m); }
.fid-emb-barra { height: 14px; background: var(--gray-l, #f1f5f9); border-radius: 7px; overflow: hidden; }
.fid-emb-barra span { display: block; height: 100%; background: var(--blue, #1565c0); border-radius: 7px; }
.fid-emb-num { text-align: right; color: var(--ink-l); font-variant-numeric: tabular-nums; white-space: nowrap; }
.fid-emb-num strong { color: var(--ink); }

/* Satisfacción */
.fid-reparto { display: flex; height: 30px; border-radius: 8px; overflow: hidden; font-size: 12px; font-weight: 700; color: #fff; margin-bottom: 8px; }
.fid-reparto span { display: flex; align-items: center; justify-content: center; white-space: nowrap; overflow: hidden; padding: 0 6px; }
.fid-reparto .pro { background: #16a34a; }
.fid-reparto .pas { background: #d97706; }
.fid-reparto .det { background: #64748b; }
.fid-nota { display: inline-block; min-width: 28px; text-align: center; padding: 2px 6px; border-radius: 6px; font-weight: 700; color: #fff; }
.fid-nota.alta { background: #16a34a; } .fid-nota.media { background: #d97706; } .fid-nota.baja { background: #64748b; }
.fid-llamar { display: inline-block; font-size: 11px; font-weight: 600; color: #b42318; background: #fdecea; border-radius: 10px; padding: 1px 7px; margin-left: 4px; }

/* Panel diario › Para llamar */
.fid-lista-sec { margin-bottom: 18px; }
.fid-lista-sec h4 { margin: 0 0 2px; font-size: 14px; color: var(--ink); display: flex; align-items: center; gap: 8px; }
.fid-lista-sec h4 span { font-size: 11px; background: var(--gray-l, #f1f5f9); color: var(--ink-m); border-radius: 10px; padding: 1px 8px; }
.fid-lista-sec .fid-ayuda { margin-bottom: 8px; }
.fid-lista-vacia { font-size: 13px; color: var(--ink-l); padding: 6px 0 2px; }
.pd-badge--sincita { background: #fff4e5; color: #9a5b00; border: 1px solid #f5d29a; }

/* Marketing › Fidelización */
.fid-cfg .fid-cfg-op { display: flex; gap: 12px; align-items: flex-start; margin: 14px 0; }
.fid-cfg .fid-cfg-op .mkt-switch { flex-shrink: 0; margin-top: 2px; }
.fid-cfg select, .fid-cfg input[type=number], .fid-cfg input[type=text], .fid-cfg textarea { font: inherit; font-size: 13px; padding: 6px 8px; border: 1.5px solid var(--gray-d); border-radius: 6px; background: var(--surface, #fff); color: var(--ink); }
.fid-cfg input[type=number] { width: 80px; }
.fid-cfg-sep { border-top: 1px solid var(--gray-d); margin: 18px 0 6px; }
.fid-cfg-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px 18px; margin: 4px 0 10px 46px; }
.fid-cfg-grid label { display: flex; flex-direction: column; gap: 4px; font-size: 12px; color: var(--ink-m); font-weight: 600; }
.fid-cfg-grid .fid-cfg-ancho { grid-column: 1 / -1; }
.fid-cfg-grid textarea { width: 100%; box-sizing: border-box; resize: vertical; }
.fid-cfg-grid .fid-ayuda { font-weight: 400; margin: 0; }
.fid-cfg-limites { background: var(--gray-l, #f8fafc); border-radius: 10px; padding: 12px 16px; font-size: 12.5px; color: var(--ink-m); margin-top: 14px; }
.fid-cfg-limites ul { margin: 6px 0 0 18px; padding: 0; line-height: 1.6; }

@media (max-width: 700px) {
  .fid-emb-fila { grid-template-columns: 74px 1fr 92px; gap: 6px; font-size: 12px; }
  .fid-cfg-grid { grid-template-columns: 1fr; margin-left: 0; }
  .fid-bloque { padding: 14px 12px; }
}